Corporate IT Services Singapore
Office Network Set-up, IT Infrastructure Upgrade, Maintenance, and more
Services
We Provide To You
MW IT provides reliable corporate IT services in Singapore, ensuring that your business stays operational with minimal disruptions. Our expert team offers tailored IT support, addressing your company’s unique needs with efficient troubleshooting, proactive maintenance, and strategic solutions. From network security to cloud computing and helpdesk support, we help businesses stay ahead in today’s digital landscape.
By outsourcing your IT support to MW IT, you gain access to industry professionals who enhance your systems’ efficiency and security. Our comprehensive services include data backup solutions, cybersecurity measures, IT infrastructure management, and more – all designed to keep your business running smoothly. Let us handle your IT needs while you focus on driving business growth.
Why Choose Us?
Are you setting up a new office or facing challenges with your company’s IT infrastructure? MW IT is here to support you with expert solutions.
Since our start in October 2019, MW IT has partnered with numerous corporations across various industries, delivering tailored corporate IT services to meet the unique needs of businesses. As a one-stop service provider, we help our clients save valuable time and reduce costs. Our team is dedicated to delivering industry best practices, high-quality hardware, and customised software solutions that are designed specifically for your business. At MW IT, we take pride in providing a reliable, responsive, and results-driven approach to IT support services, ensuring our clients always receive the best.
Portfolio
What We Have Done
Over the years, we have had the privilege of working with diverse clients, including leading corporations across various industries. Our portfolio reflects our experience, commitment to delivering results, and ability to seamlessly outsource IT support for businesses seeking flexible and efficient solutions.
From small enterprises to large multinational companies, we have successfully implemented IT solutions that enhance operational efficiency and cybersecurity. Our expertise spans cloud computing, infrastructure management, and data protection, ensuring that our clients stay ahead in an increasingly digital world. Each project showcases our dedication to delivering customised IT strategies that align with business goals.
Testimonial
Hear From Our Trusted Clients
We take pride in building long-term partnerships based on trust and excellence. Whether it’s resolving IT challenges swiftly or proactively improving system performance, our clients appreciate our hands-on approach and commitment to seamless IT operations. Their testimonials highlight our ability to provide industry-leading solutions tailored to meet evolving business needs.
Our clients trust us for reliable, professional, and customised IT support. Here’s what a few of them have to say about our services:
Our Awards
Proud to showcase our award for excellence in corporate IT services.
Our Clients
We are proud to have worked alongside numerous companies in Singapore.
Our Partners
Each partnership has enabled us to grow and refine our approach, ensuring that we provide only the best for our clients.
Blogs & Articles
Our Blogs
The Aftermath Of IT Maintenance Work Post-Cyber Monday
Black Friday often steals the spotlight, but it’s only the beginning of a demanding, high-traffic weekend. Once the rush settles, many businesses realise that another surge is right around the corner, and preparing for it requires just as much attention. Cyber Monday brings its own wave of shoppers, stresses systems in different ways, and pushes
Black Friday Lessons Learned From The Corporate IT Desk
Black Friday used to mean long queues, crowded malls, and hunting for deals in person. It was the kind of event that made families plan their day around store openings and limited-time offers. Today, the same excitement still exists, but it has moved online, where shoppers can browse and buy with far less hassle. The
Automation In IT: What Stays Human In Support & Maintenance?
Automation is no longer a futuristic concept, but a part of our everyday lives. From AI-powered chatbots that respond to customer queries to smart systems that monitor servers around the clock, technology continues to evolve in ways that make our work more efficient. In IT especially, automation has taken centre stage. Tasks that once required
Our Expertise
Driving Innovation Through IT Solutions
At MW IT, we go beyond providing IT support – we innovate and optimise your technology infrastructure to future-proof your business. Our expertise covers a broad spectrum, including cloud migration, cybersecurity enhancements, and IT consultancy. By staying ahead of industry advancements, we ensure our clients receive forward-thinking solutions that drive growth and efficiency. Whether you’re looking to scale your operations or secure your digital assets, our team is equipped to help you navigate the IT landscape.
Frequently Asked Questions on our Corporate IT Services
What IT services does MW IT offer to businesses in Singapore?
MW IT provides a comprehensive range of corporate IT services tailored to meet the unique needs of businesses in Singapore. Our offerings include:
- New Office Network Setup: Comprehensive setup of servers, CCTVs, laptops, desktops, printers, and office networks with full configuration and after-sales support.
- IT Infrastructure Upgrades: Enhancing both hardware and software to improve efficiency and protect against cybersecurity threats.
- Domain and Website Hosting: Reliable 24/7 support with 99.9% uptime, ensuring faster and more secure hosting services.
- Server and Network Management: Ensuring optimal performance through effective administration of hardware, software, security, and backups.
- Data Management: Secure collection, organisation, protection, and storage of your organisation’s data.
- Reseller of IT Products: Providing a wide range of IT products, from cables to software and equipment like laptops and desktops.
- IT Maintenance Services: Proactive maintenance to minimise downtime and keep your systems running smoothly.
- Hardware Support: Assistance with setting up or integrating new hardware with your current setup.
- Ad-Hoc Support: Specialised IT support tailored to address specific challenges as they arise.
For a detailed overview, please visit our services page.
How does MW IT support new office network setups and infrastructure upgrades?
We specialise in designing and implementing robust office network setups and upgrading existing IT infrastructures. Our expert team conducts a thorough assessment of your current systems, recommends scalable solutions, and deploys secure network configurations. Additionally, we provide after-sales support to address any issues that may arise post-setup. This ensures seamless connectivity and supports your business growth with cutting-edge IT solutions.
Why should I outsource my IT support to MW IT?
Outsourcing your IT support to MW IT means partnering with a team that follows industry best practices and brings years of technical expertise to the table. We focus on reducing downtime and operational costs, allowing you to concentrate on your core business activities. With our proactive and responsive IT support services, your company can stay ahead in today’s competitive market.
What steps does MW IT take to ensure IT security and data protection?
Security and data protection are at the forefront of our IT services. MW IT employs robust security measures – including firewall management, secure network configuration, regular system updates, and data backup solutions – to safeguard your IT infrastructure and sensitive information. Our proactive monitoring helps maintain business continuity and ensures your data remains secure against evolving threats.
How can I get started with MW IT’s IT solutions?
Getting started is simple.
Contact MW IT through our website or call us directly at +65 6291 0636 to schedule a consultation. Alternatively, you may also WhatsApp us at +65 8926 6789 or email us at Enquiry@mwit.com.sg. Our team will assess your unique business needs, provide a detailed IT strategy, and offer tailored recommendations to enhance your IT infrastructure and support systems in Singapore.
What level of cybersecurity and data protection do you provide, especially when setting up our new office network?
At MW IT, security is an integrated component of all our corporate IT services, particularly during a crucial phase like a new office network setup. Our commitment is to secure your business from day one:
- Secure Foundation from Setup: When deploying your servers, CCTVs, laptops, and network, we establish a robust security perimeter. This includes professional configuration of enterprise-grade firewalls, implementation of network segmentation to isolate critical data, and mandatory network access control (NAC) to ensure only authorised and compliant devices can connect.
- Proactive Threat Management: Our IT maintenance services and server and network management include continuous security monitoring. This means constant vigilance against modern threats, regular security patching, and system updates to close vulnerabilities before they are exploited. This proactive approach is essential for protecting the sensitive data we manage for you.
- Data Protection and PDPA Compliance: We embed security into our data management service, ensuring secure collection, organisation, and storage of your information. We deploy encryption solutions for your stored data and establish strict access controls, providing you with the peace of mind that your processes align with Singapore’s Personal Data Protection Act (PDPA) requirements.
What kinds of systems and platforms are compatible with MW IT's support, particularly regarding our existing hardware and new upgrades?
Our philosophy is to support your business, not just a single vendor. Our broad expertise ensures that whether you’re starting fresh with our new office network setup or going through IT infrastructure upgrades, we can integrate and manage your entire ecosystem:
- Comprehensive Hardware and Software Agnostic Support: We provide end-to-end support for the full spectrum of business hardware, including desktops, laptops, and printers, regardless of whether they run Windows or macOS. Our hardware support service means we can set up, troubleshoot, and seamlessly integrate new equipment you acquire, or even supply you with the necessary IT products as an official reseller of IT products.
- Server and Network Versatility: Our server and network management expertise covers both on-premise physical servers and virtualised environments, as well as the cloud-based platforms you rely on (e.g., Microsoft 365, Azure, or AWS). This ensures optimal performance across your mixed environment, preventing the silos and conflicts that often arise with less experienced providers.
- Future-Proof Upgrades: Our IT infrastructure upgrades service is designed to enhance both your hardware and software, ensuring your systems are efficient and protected against evolving cybersecurity threats, regardless of the underlying platform. We focus on scalable, long-term solutions that make your IT environment simpler and more powerful.
How do you handle data management and backup in case of data loss or system failure to ensure minimal business impact?
Our commitment to robust data management and resilience is vital to ensure business continuity, leveraging our expertise in server and network management and backups:
- Integrated Data Protection Strategy: Our process goes beyond basic backup. We integrate secure data collection, organisation, and storage into a cohesive strategy. This involves identifying your most critical data and ensuring it is continuously monitored and protected against loss, corruption, or theft.
- Verified Backup and Rapid Recovery: We deploy automated backup solutions that adhere to best-practice security standards, storing copies of your data both on-site and securely off-site. Crucially, we regularly test the restorability of these backups as part of our IT maintenance services. This verifiable process guarantees a short Recovery Time Objective (RTO), the time it takes to get you back up and running, in the event of a total system failure.
- Hosting Uptime and Reliability: For your public-facing assets, our domain and website hosting service guarantees a reliable 99.9% uptime supported by our 24/7 team. This is a critical element of disaster avoidance, ensuring your website and domain remain accessible and secure even during minor incidents.
How fast is the response time for support, and how quickly are problems resolved when we partner with you for continuous support?
When you outsource IT support to MW IT, you gain predictable and rapid response governed by clear service level commitments, ensuring your team is back to work as quickly as possible:
- SLA-Driven, Prioritised Response: Our service level agreements (SLAs) define specific response times based on the severity of your issue. For business-critical system failures (e.g., network down, server offline), we guarantee an immediate, high-priority initial response from a qualified local engineer, often within 15 to 30 minutes during business hours.
- Dedicated Support Channels: You won’t be dealing with an impersonal global call centre. Our IT maintenance services provide proactive, continuous support and a clear escalation path. Most issues are resolved remotely through our helpdesk, but our on-site team is dispatched quickly when a physical issue with your network or hardware requires an in-person fix.
- Proactive Prevention as the Fastest Resolution: The fastest resolution is often prevention. Our comprehensive IT maintenance services are designed to monitor your infrastructure proactively, spot warning signs of hardware degradation or performance bottlenecks, and resolve them before they escalate into costly downtime, thereby significantly reducing the number of issues requiring reactive support.
Are there customisation or managed packages (monthly plans) available, or is it strictly pay-per-incident (ad-hoc support)?
We offer flexible support models designed to suit different business maturity and budget requirements, but our long-term managed plans offer the best value and protection for your business in Singapore:
- Managed Corporate IT Services (Recommended): Our monthly managed packages provide a comprehensive and budget-friendly alternative to a costly in-house IT team. These plans include unlimited remote and on-site support, 24/7 server and network management, IT maintenance services, and strategic consultation, all for a predictable fixed monthly fee. This model allows your team to focus on core business activities while we guarantee the performance of your entire IT stack.
- Ad-Hoc Support: We do offer ad-hoc support for specific, isolated challenges, or projects, such as a one-time server migration, troubleshooting a single hardware failure, or integrating new equipment. This pay-per-incident model is billed hourly and is best suited for businesses with a very low volume of IT needs or a mature internal team requiring specialist project assistance.
- Custom Project Support: For major initiatives like a full new office network setup or extensive IT infrastructure upgrades, we provide project-based support with a clear scope, timeline, and fixed costing. We can also integrate the rollout of new equipment by acting as a reseller of IT products, providing a single point of contact for procurement, installation, and post-sales support.
Our Expertise
Driving Innovation Through IT Solutions
At MW IT, we go beyond providing IT support – we innovate and optimise your technology infrastructure to future-proof your business. Our expertise covers a broad spectrum, including cloud migration, cybersecurity enhancements, and IT consultancy. By staying ahead of industry advancements, we ensure our clients receive forward-thinking solutions that drive growth and efficiency. Whether you’re looking to scale your operations or secure your digital assets, our team is equipped to help you navigate the IT landscape.
Frequently Asked Questions on our Corporate IT Services
What IT services does MW IT offer to businesses in Singapore?
MW IT provides a comprehensive range of corporate IT services tailored to meet the unique needs of businesses in Singapore. Our offerings include:
- New Office Network Setup: Comprehensive setup of servers, CCTVs, laptops, desktops, printers, and office networks with full configuration and after-sales support.
- IT Infrastructure Upgrades: Enhancing both hardware and software to improve efficiency and protect against cybersecurity threats.
- Domain and Website Hosting: Reliable 24/7 support with 99.9% uptime, ensuring faster and more secure hosting services.
- Server and Network Management: Ensuring optimal performance through effective administration of hardware, software, security, and backups.
- Data Management: Secure collection, organisation, protection, and storage of your organisation’s data.
- Reseller of IT Products: Providing a wide range of IT products, from cables to software and equipment like laptops and desktops.
- IT Maintenance Services: Proactive maintenance to minimise downtime and keep your systems running smoothly.
- Hardware Support: Assistance with setting up or integrating new hardware with your current setup.
- Ad-Hoc Support: Specialised IT support tailored to address specific challenges as they arise.
For a detailed overview, please visit our services page.
How does MW IT support new office network setups and infrastructure upgrades?
We specialise in designing and implementing robust office network setups and upgrading existing IT infrastructures. Our expert team conducts a thorough assessment of your current systems, recommends scalable solutions, and deploys secure network configurations. Additionally, we provide after-sales support to address any issues that may arise post-setup. This ensures seamless connectivity and supports your business growth with cutting-edge IT solutions.
Why should I outsource my IT support to MW IT?
Outsourcing your IT support to MW IT means partnering with a team that follows industry best practices and brings years of technical expertise to the table. We focus on reducing downtime and operational costs, allowing you to concentrate on your core business activities. With our proactive and responsive IT support services, your company can stay ahead in today’s competitive market.
What steps does MW IT take to ensure IT security and data protection?
Security and data protection are at the forefront of our IT services. MW IT employs robust security measures – including firewall management, secure network configuration, regular system updates, and data backup solutions – to safeguard your IT infrastructure and sensitive information. Our proactive monitoring helps maintain business continuity and ensures your data remains secure against evolving threats.
How can I get started with MW IT’s IT solutions?
Getting started is simple.
Contact MW IT through our website or call us directly at +65 6291 0636 to schedule a consultation. Alternatively, you may also WhatsApp us at +65 8926 6789 or email us at Enquiry@mwit.com.sg. Our team will assess your unique business needs, provide a detailed IT strategy, and offer tailored recommendations to enhance your IT infrastructure and support systems in Singapore.